FAQ

For tenants dealing with rental issues

Resolve rental issues clearly — without hiring a lawyer

Simpletter helps tenants handle rental issues with structured communication, practical guidance, and formal written tools — without the cost and complexity of hiring a lawyer.

Created by a legal professional

Simpletter helps tenants handle rental issues with structured communication, practical guidance, and formal written tools — without the cost and complexity of hiring a lawyer.

Created by a legal professional

Explore tools

Get deposit back

When you might need this

Landlord ignores your messages

Your deposit is not returned

You need to send a formal notice

You want to avoid escalation

Why most rental issues stay unresolved

Most rental issues do not become difficult because of the law — they become difficult because communication is vague, informal, or easy to ignore.

A clearer, more structured, and more formal approach makes your position easier to understand — and harder to dismiss.

Choose your issue

Choose the issue you’re dealing with and get started

Select your situation and get the right letter in minutes

Deposit return

Get your deposit back with a clear, formal request.

Open tool

Termination notice

Notify your landlord properly and avoid unnecessary misunderstandings.

(Coming soon)

Complaint letter

Raise an issue clearly and professionally.

(Coming soon)

Start with one issue today — more tools are coming.

What actually makes a difference

Clarity

A clear position instead of vague or confusing requests.

Structure

Well-organized communication that is easy to understand.

Seriousness

A formal tone that signals you expect a response.

A smarter way to handle rental issues

Handle rental issues with more clarity, structure, and confidence.

How it works

A simple, structured process — no legal knowledge required.

Step 1

Describe your situation

Answer a few quick questions about your rental issue.

Step 2

Get your structured letter

Receive a clear, professional letter tailored to your situation.

Step 3

Act with confidence

Use the guidance to send it properly and document your communication.

No legal experience needed — the process guides you step by step.

What you get

A clear, formal position that increases your chances of getting a response and resolving the issue.

Clear communication

A structured, professional message instead of emotional back-and-forth.

Proper positioning

Your issue is presented clearly and seriously.

Written record

You create a message you can keep and refer back to.

Guidance on next steps

You get help with how to send it properly.

More than just a letter

Many tenants lose leverage not because they are wrong, but because the issue is communicated poorly. A message that is vague, emotional, or sent the wrong way can weaken your position and delay a response.

People often say too much — or not enough
Messages are frequently too emotional, too informal, or unclear about what is actually being requested.

People often say too much — or not enough
Messages are frequently too emotional, too informal, or unclear about what is actually being requested.

Formal notice matters
Not everyone knows when a situation requires a proper written notice, how to phrase it, or how to send it correctly.

Formal notice matters
Not everyone knows when a situation requires a proper written notice, how to phrase it, or how to send it correctly.

The next step is often unclear
If the landlord ignores the message, many tenants do not know what to do next or how to keep a proper written record.

The next step is often unclear
If the landlord ignores the message, many tenants do not know what to do next or how to keep a proper written record.

Simpletter helps you communicate clearly, act properly, and move forward with more confidence.